Troubleshooting

This page will have troubleshooting guides if you have problems navigating this website or the VideoTile Training Portal.

I have created a free trial account, I like what I see, but cannot see a way to register a business account

  • Firstly, log out of your free trial account
  • Click on the following link: https://videotilehost.com/cdmplan/purchaseCourse.php
  • Select which course you wish to purchase
  • Click “ADD TO CART”
  • Select how many courses you wish to purchase
  • Click “Checkout”
  • Review the Course Selection
  • Click “NEXT”
  • You can then register as Business Account at this stage

Alternative solution:

  • While signed into the candidate account click More Courses (to visit the purchase page)
  • Add courses to basket
  • Checkout
  • You will be automatically signed out and asked to create a business account because you added more than one course licence to the basket

Contact Us if you have any other issues that cannot be resolved here.