Privacy Policy

Last updated: March 19, 2025

We are eOnlineTraining, a service provided by Eryri Consulting Limited (registered in England and Wales under company registration number 10395213). We are committed to protecting your privacy and personal data.

Table of Contents

1. Definitions

  • Personal Data: Any information relating to an identified or identifiable natural person.
  • Processing: Any operation performed on Personal Data.
  • Data Subject: The natural person whose Personal Data is being Processed.
  • Child: A natural person under 16 years of age.
  • We/Us: Refers to eOnlineTraining and Eryri Consulting Limited.

2. Data Protection Principles

Lawful & Transparent

Our Processing activities have lawful grounds and consider your rights first.

Purpose Limited

We only process data for specified, explicit and legitimate purposes.

Data Minimization

We only collect and process the minimum data required for any purpose.

Accuracy

We keep your data accurate and up to date.

3. Your Rights

  • Right to Access: You have the right to access your Personal Data.
  • Right to Rectification: You have the right to rectify any inaccuracies in your Personal Data.
  • Right to Erasure: You have the right to request the erasure of your Personal Data.
  • Right to Restriction of Processing: You have the right to restrict the processing of your Personal Data.
  • Right to Object to Processing: You have the right to object to the processing of your Personal Data.

4. Data We Gather

Account Information

  • Full name and contact details
  • Login credentials (email and password)
  • Business affiliations (if applicable)

Course Data

  • Course progress and completion records
  • Assessment attempts and results
  • Certificate records
  • Course feedback and communications

Technical Data

  • Session tokens for authentication
  • IP addresses for security
  • Browser information

5. How We Use Your Data

  • Provide Access to Our Platform: We use your data to provide access to our training platform.
  • Track Course Progress: We use your data to track your course progress.
  • Issue Certificates: We use your data to issue certificates upon course completion.
  • Process Payments: We use your data to process payments for courses.
  • Maintain Account Security: We use your data to maintain your account security.

6. Data Sharing

  • Stripe (Payment Processing): We share your payment information with Stripe to process payments.
  • reCAPTCHA (Security): We share your IP address with reCAPTCHA to prevent automated abuse of our platform.
  • CookieYes (Cookie Consent Management): We share your cookie preferences with CookieYes to manage your cookie consent.

7. Data Security

  • Secure User Authentication: We use secure user authentication with password protection.
  • HTTPS Encrypted Data Transmission: We use HTTPS to encrypt data transmission.
  • Secure Session Management: We use secure session management to protect your session data.
  • Database Encryption: We use database encryption to protect your data.

8. Children

We do not knowingly collect or process Personal Data from children under the age of 16.

9. Cookies

  • Necessary Cookies: We use necessary cookies to maintain your secure authentication and session state.
  • Functionality Cookies: We use functionality cookies to remember your login status and session preferences.

10. Contact Information

Data Protection Officer

Name: P. Glyn Hughes

eOnlineTraining / Eryri Consulting Limited
M-Sparc
Menai Science Park
Gaerwen
Anglesey
LL60 6AG
United Kingdom

Get in Touch

Email: info@eonlinetraining.co.uk

Office: 01248 719816

11. Complaints

If you have any complaints about our processing of your Personal Data, please contact our Data Protection Officer.

12. Changes to Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website.